Pizza delivery is an important part of your pizza business.
You should be aware that most pizza businesses also add this aspect to their business, as of Pizza Vancouver. The pizza delivery service is a major part and plays an essential role in the success of the business.
How does it come? Because a high percentage of pizza remains ordered to be delivered than eaten on site.
Through this article, we’ll have to look at 5 ways to improve your delivery service.
1. Your transportation system
You should have a very good transportation system in place to ensure a great delivery service.
The choice of transport is all yours, you have heaps of options today ranging from van to bicycle including moto and cars.
Depending on your financial situation, location, general weather choose the most suitable one. For instance, it doesn’t make any sense to use a car or a van if you’re a small business located downtown. You’d be stuck in the traffic jam losing some time and ending up with unsatisfied customers. This isn’t what you want!
2. Proper knowledge about the route
Have the adapted means of transport is good for sure but if you don’t know the neighborhood, you’ll be back at the first stage meaning losing time looking for the location you]’re supposed to reach.
Make sure to have a driver who knows the surroundings like the back of his hands. The other option is to provide your driver with a GPS…
Be sure you’ll save time! And you know what? Time is money!
3. Chain of pizza business
If you’re a small-scale pizza business, this point might not concern you. But if you’re not, keep reading here.
Transferring orders from one of your locations to another can be very effective depending on where you’re supposed to deliver the ordered pizza. That’ll make delivery faster and thus it’ll result in higher customer satisfaction.
4. Anticipate what your customers like
In running a pizza delivery business, you should anticipate what the people around you crave.
Why is that so important? Just because if you can’t supply your customers with what they want, they have tons of other possibilities around to order pizza. Thus, they will simply go to your closest competitor, what you absolutely don’t want!
So make sure to serve the most typical pizza for sure and to make some others more special based on your customers’ desires. Keep in mind customers like feeling considered.
5. Available phone attendants
You should ensure that your phone is always attended by someone. This advice might seem obvious but yet very neglect resulting in you missing out on customers’ orders.
Employ phone attendants and provide them with great training. Remember that your phone attendants are your first contact with your clients and we all know how this first contact important is. Plus, a good approach might also make the customer come back again!
The pizza delivery business is very lucrative! With good delivery services, you can keep your customers and even acquire new ones.
We hope you liked the article, don’t hesitate to leave us a comment below if you have anything interesting to add.
Pizza delivery business is a part of the lucrative and thriving pizza business.
There are some few aspects to the pizza business and pizza delivery order is one of them. The pizza delivery order section is very important as the percentage of people that are placing order on pizza is on the increase. A lot of pizza restaurants are now offering home delivery services, just like pizza Vancouver. They have their numbers on their websites and on advertisement boards so you can easily contact them, to make orders.
People tend to order pizza to homes, offices and workplace more than those that visit the pizza restaurants.
In this article, we look at challenges faced by the pizza delivery agents or services:
1. Answering for Prank Call
This is a major challenge faced by the pizza delivery business. There are hundreds if prank call made to pizza delivery companies weekly. Some if these prank calls go to the extent of giving out fake address thus wasting time and man power.
2. Delivering to Rough Neighborhood
There is the danger of making delivery to very rough and dangerous neighborhood, where you might get attacked and robbed. This is the risk involved in running the business as we have to go where the customer orders. We always give advice to our pizza delivery agent to be observant and take themselves away from any potential risky situation.
3. Engaging Rude Customers
Pizza delivery agents are faced with meeting all kinds of people. Their chances of meeting the over nice to the ill-mannered customers. Agents are advice to be patient in handling ill-mannered customers and walk away if the persons show any violent tendencies.
4. Customers With no Intention to Pay
We have seen situations in which customers order for pizza to be delivered only to avoid paying when it is delivered. Agents are advice to collect payment before handing out the pizza.
5. Customers With Pets
Pizza delivery agents face the challenges of engaging various pets when making delivery. This is dangerous as some pet will be unfriendly and might attack the delivery agent. When orders are put through, if possible ask if they have pets, so you can give the agents heads-up on what to expect.
6. Accident Can Happens
This is another risk involved in the pizza delivery business. Accidents can happen, and the pizza may get ruined; you cannot deliver the pizza damaged like that to the client. So you will have to go back and get a new one. This will cost extra from the company pocket and waste time to deliver, which might in turn infuriate the customer.
7. Some Customers Do not Give Tips
It is expected that you add a little extra as a tip to the pizza delivery agent. Some customers avoid doing this, which might count as a loss to the delivery guy.
These are just the challenges faced in the pizza delivery business. You can try to place some kind of check on them, but some of them seem like necessary risk to the business.